At Wackheadz, your privacy is our priority. We collect and use your personal information only to process orders and improve your shopping experience. Information collected includes:
Name, address, and contact details.
Payment information for order processing.
Non-personal information like website usage for analytics. We do not share your information with third parties except for order processing. For more details, please contact us.
Refund and Cancellation Policy
Refund Policy: Refunds are processed within 5-7 working days from the date of approval. The refund amount will be credited to the original payment method or bank account.
Cancellation Policy: Orders can be canceled within 24 hours of placement. After this period, cancellations may not be accommodated.
Conditions: Refunds are applicable only for defective products or incorrect orders. Items must be returned in their original condition.
Shipping Policy
Minimum Shipping Timeline: 3 working days from order confirmation.
Maximum Shipping Timeline: 10 working days, depending on the delivery location.
Shipping Charges: Applicable charges will be displayed during checkout.
Tracking: Customers will receive a tracking link upon order dispatch.